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The Mountain Astrologer

PO Box 970

Cedar Ridge, CA 95924, USA

*** NO REFUNDS ON INDIVIDUAL PRINT & DIGITAL PRODUCTS OR DIGITAL-ONLY SUBSCRIPTIONS ***

Q: What is TMA‘s publishing schedule?
A: TMA publishes 5 issues per year: 4 Quarterlies and 1 Annual Yearbook.

Q: I’m a TMA print subscriber. How can I get digital access too?
A: Every active TMA print subscription comes with free digital access via the My Digital Library (see HOME page) with the use of a Username/Email and individually created Password.

Q: What stores carry TMA?
A:
 TMA does not keep a distribution list. However, you can find TMA at most Barnes & Nobles, local co-ops, and many bookstores nationwide. Or ask your local bookstore to order!

Q: I moved. How do I change my mailing address?
A: Address changes need to be received 90 days in advance of publication to ensure continuity in the receipt of magazines. Changes to billing and shipping addresses may be made using the My Digital Library link to access your account.  New addresses may also be emailed to subs@mountainastrologer.com, or call our office: (530) 477-8839 (Tue–Thu: 9a–4p PT)  Please know that the USPS does not forward or hold magazines if you have moved or placed a hold on your mail while traveling.

Q: How can I find out how many issues are left on my subscription?
A: Access your account via My Digital Library and view your subscription information, email subs@mountainastrologer.com, or call our office: (530) 477-8839 (Tue–Thu: 9a–4p PT).

Q: When can I expect my next issue to arrive?
A: If you are a current active subscriber in the US, the delivery deadline dates are as follows (add two weeks for Canadian & international deliveries):

  • Capricorn Sol – December 7, 2021
  • Aries Nox – March 7, 2022
  • Cancer Sol – June 7, 2022
  • Libra Nox – September 7, 2022
  • Annual Yearbook – January 7, 2023

Q: It’s past the delivery deadline date listed above and I still haven’t received my copy of TMA. What should I do?
A: Please email subs@mountainastrologer.com, or call our office: (530) 477-8839 (Tue–Thu: 9a–4p PT).

Replacement requests must be made within 90 days of the issue launch date:

  • Capricorn Sol – November 1, 2021
  • Aries Nox – February 1, 2022
  • Cancer Sol – May 1, 2022
  • Libra Nox – August 1, 2022
  • Annual Yearbook – December 1, 2022

Note: TMA allows one free replacement issue per one-year subscription.

If you have already utilized your one free replacement issue, we will subtract one issue from your current subscription as payment for the additional replacement.

If you have already utilized your one free replacement issue and have no issues remaining on your current subscription, you will need to order a single issue or renew your subscription.

Q: What is the longest TMA subscription length I can purchase?
A: Due to fluctuations in postal rates, the longest TMA subscription option available is two years.

Q: I forgot to enter the current TMA Promo/Coupon code when making my purchase, what do I do?
A: You MUST use the current code upon checkout to qualify for the discount. No partial refunds.

Q: Are back issues of TMA available for purchase?
A: Yes, both print and digital … Visit Our Shop!

Q: How long will it take for my back issue order to arrive?
A: 10–14 days in the US (add two weeks for Canadian & international deliveries).

Q: How do I cancel my subscription and do you issue refunds?
A: Please email us at subs@mountainastrologer.com, or call our office: (530) 477-8839 (Tue–Thu: 9a–4p PT). When you cancel your subscription, we will reimburse you for the amount of remaining un-mailed issues on your account, minus a 15% processing fee on the full price of the subscription.

*** NO REFUNDS ON INDIVIDUAL PRINT & DIGITAL PRODUCTS OR DIGITAL-ONLY SUBSCRIPTIONS ***

Q: How can I remove myself from your mailing list?
A: Please email subs@mountainastrologer.com or call our office: (530) 477-8839 (Tue–Thu: 9a–4p PT).

Q: Will TMA sell my information?
A: No. TMA does not share, trade, rent, or sell its subscriber list.

Q: I have many years of TMA I don’t want to throw away. Is there somewhere I can donate them?
A: Please contact your local astrological association, library, university or college, hospital, or community center, or check out donationtown.org.

Q: When emailing an inquiry, when can I anticipate a response?
A:
Email responses are made in a timely manner and are sent in the order received. You can anticipate a reply within 5–7 business days. Holidays and unexpected closures excluded. You may also call our office: (530) 477-8839 (Tue–Thu: 9a-4p PT) with inquiries.

SHIPPING & DELIVERY

  • Our magazines are mailed via USPS.
  • All subscription prices include shipping costs.
  • Orders of individual print issues of the magazine mail weekly to arrive within 7–10 days (add 7–14 days for international deliveries). Holidays and unexpected closures excluded.
Phone

We are available Tue–Thu (9a–4p PT), excluding holidays.
Subscriptions & Distribution: (530) 477-8839 or Toll-Free (800) 287-4828 (US only)
Advertising: (530) 802-5377

Email

Subscriptions & address changes: subs@mountainastrologer.com
Editorial questions & comments: editorial@mountainastrologer.com
Advertising questions & reservations: ads@mountainastrologer.com
Artwork submissions & magazine design feedback: kalyja@mountainastrologer.com 
Website feedback: digital@mountainastrologer.com

If this is a TIME-SENSITIVE matter, please indicate such in the SUBJECT LINE or
CALL our Circulation Department @ (530) 477-8839.

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